From vision to reality...

 

Sandpiper Consulting bring you unparalleled expertise and breadth of experience in delivering successful programmes of change, whether you're an ambitious, young start-up or a major player.

Our approach is entirely geared around crystallising your company vision and your customers' requirements into highly-focused and results driven delivery and ouctomes.

SERVICES

change delivery

We shape, manage and deliver your change initiatives.
From initial concept to benefit realisation. 
We manage all sizes of change from individual project phases to full end to end complex programmes of work.
We use a blend of agile tools & techniques tailored to fit your requirements.

service

design

A user-centred approach to designing services, end to end, front to back and across all your channels. Our approach enables your stakeholders to see the bigger picture,
identify opportunities, 
prioritise scope and
act as a catalyst for change.

 

OPERATIONAL EXCELLENCE

Sandpiper will lead your operational transformation from inception to embedding. You get new and effective ways of working, designed to meet your customers’ needs, and highly motivated people driving your continuous improvement culture. We find that efficiency savings in excess of 20% are often achievable.

DIGITAL TRANSFORMATION

Promoting a 'Digital First' culture across your organisation. Driving enhanced customer experience via innovative digital products and services. Promoting your brand values across digital channels. Realising tangible commercial benefits from increased business volumes and efficient automated processes.

PRODUCT DELIVERY

Helping you structure your organisation to transition from a one-off project mindset to a  continuous product delivery culture, with clear product ownership and value-driven outcomes. 

AGILE BUSINESS CHANGE

Using a blend of Agile tools and techniques to determine your vision, mission, objectives, strategies and tactics. Utilising our consultants' significant experience of complex change delivery to tailor each approach to your needs.

Sandpiper Delivery Cycle

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WHAT PEOPLE SAY

Sandpiper not only understood our business quickly, but helped us to challenge the way we did things in order to produce even more value adding outcomes.

 

—  Will Wenyon, Commercial Director, Peliwica Insurance

 

Our Founders: Strength in Depth

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Peter Cooper

Founder and Managing Partner
Specialisms:
Agile Product Ownership, Business Analysis & Business Strategy 
About:
Peter has over 20 years experience in change, helping businesses transform their Customer and User experiences, both digitally and operationally. Peter has deep skills in Agile change delivery, Service Design, research and prototyping and Agile Product ownership, he has transformed a wide range of services across regulated and complex businesses.
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Paul

Swinson

 
Founder and Managing Partner
Specialisms: Programme Delivery, Agile Delivery Management &  Assurance
About:
Paul has over 20 years of financial services experience and specialises in delivering agile business and IT change. 
He has structured and delivered large-scale complex change programmes with multi £m budgets and business cases. He has worked with a diverse range of companies from start-ups to large scale enterprises.
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Andrew McIlroy​

Founder and
Managing Partner
Specialisms: Lean:Agile Process Optimisation, Service Design Blueprint & Value Proposition
About:
Andrew has over 15 years’ experience as a Lean Six Sigma Black Belt and Systems Thinker, leading data and insight driven improvement of customer services, automation and digital systems.  He has shaped and led strategic programmes, delivered significant benefits for major clients in financial services, telecoms and IT, led and developed trans-national teams. 

Our Associate Network​

Strategic Agile transformation or Lean improvement; Sandpiper's leaders leverage a wide network of trusted and experienced Associates and Partners.
Agile Delivery Managers, Product Owners, Scrum Masters, Lean experts, Business Analysts; we will resource your change initiative with the best people to deliver the change you wish to see.
What's more, we ensure your change is cost-effective by only leveraging the expertise you need, when you need it, and by coordinating your internal resource.
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Experience

Financial Services

We have delivered major Digital and operational transformations across the banking and finance world; developing self-serve mortgage journeys, implementing contact centre transformations and building robust Fraud and AML solutions

Insurance

We have transformed brokers, MGAs and insurers across the insurance landscape. improving portfolio diversification and claims loss ratio; Digital first solutions; all driving significant savings and customer retention.

Telecoms

Experts in both the personal and commercial telecom spheres, we have driven major improvements in service provision and fault resolution, significantly reducing failure demand and improving Right First Time outcomes

Healthcare

We have delivered significant analytic and Digital solutions for major healthcare providers as well as transforming the logistical challenges of equipment requirements and provision.

 

Contact us...

Andrew Mcilroy
Founder and Managing Partner
07927535221
andrew@sandpiperconsulting.co.uk
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Paul Swinson
Founder and Managing Partner
07967110063
paul@sandpiperconsulting.co.uk
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Peter Cooper
Founder and Managing Partner
07748761128
peter@sandpiperconsulting.co.uk
  • LinkedIn
  • LinkedIn
General enquiries
Sandpiper Consulting
info@sandpiperconsulting.co.uk